Scheduling Care Coordinator
Core
Create optimal schedule plans and care coordination for children with neurodevelopmental differences based on clinical recommendations.
Role type
Scheduling Care Coordinator
Builds
Optimal treatment schedules and care plans for Cortica clients
Domain
Healthcare / Neurodevelopmental care
Required skills
Scheduling, Care coordination, Appointment management, HIPAA compliance, Customer service, Administrative procedures, Microsoft Office (Word, Excel), Time management
Preferred skills
Bachelor's degree, 2 years scheduling experience
Technologies
Microsoft Word, Microsoft Excel, Internet Applications, EMR systems
Responsibilities
Create optimal schedule plans and care coordination based on clinical recommendations; Identify and correct scheduling conflicts, cancellations, and EMR errors; Manage appointment cancellations and arrange substitute coverage; Provide patient and therapist scheduling updates via email or instant communication; Process therapist availability and PTO changes; Place pre-authorizations and submit patient benefits cases; Handle high volume of calls, emails, and helpdesk tickets; Maintain flexibility for evening shifts and weekends.