Sr. Manager, Starlink Enterprise Accounts (State & Local Programs)
Core
Lead the Starlink Enterprise Accounts team to manage government subsidized internet programs for State & Local customers, driving revenue realization and scalable onboarding.
Role type
Senior Manager, Enterprise Account Management
Builds
Scalable enterprise account management function and tools for government programs
Domain
Satellite broadband / Government IT
Required skills
People management, Government account management, Strategy execution, Cross-functional leadership, Contract negotiation, Revenue forecasting, Team building, Stakeholder management, Project management, Customer retention
Preferred skills
Government system integrator experience, Executive communication, Conflict resolution, Startup environment adaptability, Programmatic scaling
Technologies
Starlink products, Customer support systems
Responsibilities
Build and lead the enterprise account management function, Develop and implement growth strategies for government programs, Manage commercial government subsidy contracts, Automate account management processes, Measure and communicate success metrics, Own customer interface from onboarding to retention, Identify and communicate risks and readiness levels, Champion customer feedback to influence product development.
Seniority
Senior, hands-on IC with team leadership
