Sr. Implementation Manager - WRSTBND
Core
Guide clients through technical onboarding to ensure they are prepared to successfully launch and operate events using the WRSTBND platform.
Role type
Senior Implementation Manager (Event Technology)
Builds
Event technology ecosystem connecting RFID/NFC scanning, edge computing, and real-time mobile transactions for live events
Domain
Live events, ticketing, access control, credentialing
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Event technology implementation, system integration, API testing, test plan creation, client training, technical documentation, project management, troubleshooting, configuration management
Preferred skills
Advanced Excel, complex software platform learning, conflict resolution, scalable process development
Technologies
Postman, RFID, NFC, edge computing, third-party integrations
Responsibilities
Lead technical onboarding from requirements gathering through launch readiness; translate client requirements into platform configurations; configure, review, test, and validate events and integrations; lead client training for administrators and operators; serve as technical point of contact coordinating clients and providers; improve implementation scalability by developing documentation and standards
Seniority
Senior, hands-on IC
