211676 / Technical Writer
Core
Develop instructional documents, start-up guides, product documentation, and PRDs for IT administrators to enable self-sufficient pilot projects.
Role type
Technical Writer
Builds
Robust and scalable documentation for customers and product teams
Domain
IT Services / Technical Documentation
Deliverable
product features
Required skills
MS Word mastery, MS PowerPoint proficiency, project/program management, adult learning theory, human interaction and usability
Preferred skills
Experience creating documentation for new products across diverse industries
Technologies
MS Word, MS PowerPoint
Responsibilities
Develop instructional documents and product documentation; Gather feedback from customers via surveys and compile results into reports; Translate technical information into customer-centric communications
Seniority
Individual Contributor
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