Software Engineer I - Salesforce
Core
Tier 1 support specialist managing Salesforce operational issues, Lead-to-Order ticket resolution, and data maintenance.
Role type
Entry-level Software Engineer (Tier 1 Support)
Builds
Operational stability for Salesforce platform and Lead-to-Order workflows
Domain
SaaS / CRM / Data Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce configuration, data loading tools, API testing concepts, database fundamentals, root-cause analysis
Preferred skills
Business analysis, QA testing, process documentation
Technologies
Salesforce, Data Loader, Workbench, Import Wizard, Postman
Responsibilities
Resolve day-to-day Lead-to-Order support tickets, perform basic Salesforce troubleshooting, execute data load operations, assist with smoke and regression testing, document support workflows
Seniority
Junior, hands-on IC