Salesforce Admin
Core
Support the Salesforce team in managing user support tickets, troubleshooting business problems, and handling data management queries for internal users.
Role type
Salesforce Administrator
Builds
Internal Salesforce environment stability and user productivity
Domain
Customer Experience (CX) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce Administrator Certification (ADM201), Service Cloud, Experience Cloud, Flows, Data Loader, Salesforce security model (profiles, roles, permission sets)
Preferred skills
Process Builder, Helpdesk Support experience
Technologies
Salesforce, Service Cloud, Experience Cloud, Data Loader
Responsibilities
Manage user access and permissions, create reports and dashboards, troubleshoot business problems, support testing for new solutions, learn internal business processes for continuous improvement
Seniority
Individual Contributor