Order Processing Analyst
Core
Ensuring review and setup of customer contracts, executing accounting controls for invoicing, and reconciling order/revenue/billing results.
Role type
Order Processing Analyst
Builds
Accurate customer orders, invoices, and billing records within CRM, ERP, and billing platforms.
Domain
Business payments and cash management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Excel, order management, billing operations, contract setup, data reconciliation, system navigation (CRM/ERP), month-end close support, error resolution, SOP maintenance
Preferred skills
Microsoft D365 ERP, Salesforce CRM, process improvement recommendations
Responsibilities
Manage internal mailbox for invoices requiring manual intervention; Trigger contract commencement dates in CRM and ERP systems; Coordinate with billing teams for invoice accuracy and recurring billing setup; Support month-end and quarter-end close activities; Monitor order queues and resolve errors promptly; Maintain high data accuracy across systems; Address inquiries related to order status and billing issues; Provide support during audits.
Seniority
Mid-level, hands-on operational role
