Technical Enablement Associate
Core
Support the development and delivery of technical enablement for Ping's Sales Engineering, Partner Pre-sales, and Go-to-Market teams by configuring demo environments, creating technical content, and supporting training events.
Role type
Technical Enablement Associate (Sales-aligned)
Builds
Demo and proof-of-concept environments, technical enablement materials, and learning experiences for sales teams
Domain
Identity and Access Management (IAM), Cybersecurity, Cloud
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Basic programming/scripting (Python, JavaScript, Java, Bash, PowerShell), Troubleshooting, Technical documentation, Event support, Project coordination, AI tool usage
Preferred skills
IAM concepts (SSO, MFA, orchestration), Lab operations, REST APIs/JSON/HTTP, Git, SQL, Learning platform management
Technologies
Ping Identity platform, Python, JavaScript, Java, Bash, PowerShell, REST APIs, JSON, HTTP, Git, SQL
Responsibilities
Configure, test, refresh, and troubleshoot demo, lab, and proof-of-concept environments; Create, update, and repurpose technical enablement materials including guides and walkthroughs; Execute test cases and validate product workflows; Support onboarding, training sessions, and workshops with demos and logistics; Assist Program Manager with task tracking, scheduling, and reporting
Seniority
Individual Contributor, Entry to Mid-level