Head of Operations
Core
Oversee back-end management, planning, systems, and controls to improve operational systems, processes, and policies for better management reporting and information flow.
Role type
Senior IC Head of Operations (Finance/Insurance)
Builds
Operational systems, processes, and policies for an insurance firm
Domain
Insurance industry + Operations Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational management, budget development, invoicing, payroll management, fiscal document organization, government contract management, organizational effectiveness, leadership, project management
Preferred skills
Insurance industry experience, management reporting, information flow optimization, business process improvement, organizational planning
Technologies
None stated
Responsibilities
Improve operational systems and processes; Manage and increase effectiveness of Support Services (IT, Customer Experience, Finance); Coordinate operations of technical processes; Oversee back-end management, planning, systems, and controls; Develop individual program budgets; Manage invoicing and payroll; Supervise office manager; Drive initiatives for long-term operational excellence
Seniority
Senior, hands-on IC
