Intermediate Technical Account Manager
Core
Serve as the primary technical advisor for customers after go-live, ensuring successful adoption and long-term health of the BEES B2B commerce platform.
Role type
Intermediate Technical Account Manager
Builds
B2B commerce platform for merchants and retailers across 29 countries
Domain
B2B Commerce / SaaS
Deliverable
client delivery
Required skills
SaaS platforms, APIs, integrations, enterprise software solutions, ERP systems, project management, problem-solving
Preferred skills
enterprise architectures, complex integration ecosystems
Technologies
SaaS, APIs, ERP systems
Responsibilities
Ensure products and services are delivered to partners on time and according to agreed requirements; Provide technical support to Key Account Managers and partners; Troubleshoot technical issues related to BEES products; Monitor product performance and ensure partners use up-to-date versions; Develop and maintain technology implementation timelines and roadmaps; Manage implementation projects end-to-end.
Seniority
Intermediate, hands-on IC