Kundenberater/in Customer Care 80 % - 100 %
Core
First point of contact for customers to support account operations, product inquiries, and digital platform usage within a digital banking environment.
Role type
Client Service Representative (Customer Care)
Builds
Digital banking platform (Yuh app) and related financial services
Domain
Fintech / Digital Banking
Deliverable
client delivery
Required skills
Analytical thinking, affinity for numbers, customer orientation, structured work, prioritization
Preferred skills
Experience in financial sector, French and/or Italian language skills
Technologies
Ticketing systems, digital banking platforms