Travel Customer Representative
Remote
Core
Provide friendly support and coordinate travel details for clients throughout their journey, from inquiry to return.
Role type
Travel Customer Representative
Builds
Client travel experiences and itinerary support
Domain
Travel services
Deliverable
client delivery
Required skills
communication, customer service, organization, attention to detail, comfort with online tools
Responsibilities
Assist clients via email, phone, and messaging with travel questions; confirm reservations and review itineraries; provide destination and policy information; follow up before departure; escalate complex issues.