Manager, Technology (Crypto.com Arena)
Core
Lead delivery, support, and improvement of technology systems, network infrastructure, broadcast systems, and event technology services across the L.A. LIVE campus.
Role type
Manager, Technology (Live Event Operations)
Builds
Reliable, scalable technology environment for live events and campus operations
Domain
Live entertainment, sports venues, IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco network hardware/software, Cisco Unified Communications, SIP trunking, UCCaaS, ServiceNow, Active Directory, Windows 11, Office 365, network configuration, troubleshooting, line management, physical equipment handling
Preferred skills
Billing processes, incident and problem management, TEM, network support trends
Technologies
Cisco, ServiceNow, Microsoft Active Directory, Windows 11, Office 365
Responsibilities
Lead day-to-day Technology operations by assigning and scheduling work; Line manage, mentor, train, schedule, and oversee full-time and part-time event technology staff; Provide hands-on support and administration for core Microsoft technologies; Troubleshoot, maintain, and support IT, network, and technology systems; Manage and configure network and telecoms infrastructure; Provide on-site IT, network, and cabling support for campus events; Manage after-hours Technology support requests and escalate critical incidents.
Seniority
Manager, hands-on leadership
