AV Support Specialist
Core
Provide on-site and remote Audio-Visual (AV) support and Workplace Technology (IWMS) assistance for Point72's APAC offices.
Role type
AV Support Specialist (Facilities)
Builds
Corporate meeting rooms, conference spaces, and event environments across APAC.
Domain
Corporate Facilities / Audio-Visual Systems / Workplace Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
AV troubleshooting, video conferencing platform support, IWMS platform support, preventive maintenance, room booking management, user onboarding and training, system performance monitoring, cross-regional coordination
Preferred skills
Enterprise AV system configuration, vendor coordination, global standards implementation
Technologies
Poly, Microsoft Teams, Zoom, IWMS platforms
Responsibilities
Troubleshoot AV issues for video conferencing, audio, displays, and room control systems; perform routine AV health checks and preventive maintenance; support IWMS user onboarding, training, and system enhancements; monitor IWMS system performance and data accuracy; act as primary APAC point of contact for AV and IWMS solutions; gather and communicate regional feedback to global teams
Seniority
Mid-level, hands-on IC
