Scheduling Supervisor
Core
Oversees scheduling workflows for a PACE program serving seniors, ensuring accurate appointment scheduling and operational compliance.
Role type
Senior IC scheduling supervisor
Builds
Scheduling operations for a home-based senior care program
Domain
Healthcare / Senior care operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
healthcare scheduling, supervisory leadership, EMR platforms, data-driven prioritization, compliance auditing, team coaching
Preferred skills
healthcare administration degree, mentoring experience
Technologies
Electronic Medical Records (EMR), scheduling platforms
Responsibilities
Provide operational oversight for participant appointment scheduling, troubleshoot and resolve escalated scheduling issues, audit scheduling data for accuracy and compliance, supervise and coach scheduling specialists, monitor team productivity and adherence to policies
Seniority
Senior, hands-on IC with team management