Solutions Architect
Core
Partner with enterprise customers to translate business strategy into scalable collaboration architectures within Miro, diagnosing workflow challenges and designing governance frameworks.
Role type
Senior Solutions Architect (Professional Services)
Builds
End-to-end collaboration solutions, governance models, and structured roadmaps for enterprise clients using Miro.
Domain
Enterprise collaboration, digital transformation, and professional services.
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Consulting, change management, Agile transformation, digital collaboration, structured discovery, stakeholder alignment, process optimization, workshop facilitation, governance design.
Preferred skills
Miro platform expertise, Human-Centered Design, Design Thinking, innovation frameworks, experience with Figma/Lucid/JIRA/Confluence.
Technologies
Miro, Figma, Lucid, JIRA, Confluence
Responsibilities
Lead discovery to understand customer goals and workflows; facilitate vision and prioritization sessions; conduct collaboration and workspace assessments; design and implement governance frameworks; guide customers through change-management initiatives; coach teams on best practices and AI workflows; build lightweight prototypes and reusable workflows; partner with IT/Admin to establish standards; recommend process optimizations; provide ongoing advisory support; track progress against milestones.
Seniority
Senior, hands-on IC
