Senior Customer Success Engineer
Core
Senior Customer Success Engineer supporting customers with product adoption and resolving complex technical challenges in their software security programs.
Role type
Senior Customer Success Engineer (Application Security)
Builds
Veracode security solutions for cloud security, application security, and vulnerability management
Domain
Cybersecurity / Application Security / Cloud Security
Deliverable
client delivery
Required skills
System integration and automation (CI/CD), Scripting (Python, Postman), Application security solutions expertise, Cloud security solutions expertise, Customer requirement gathering and scoping, Technical presentation to executives
Preferred skills
Fluency in French
Technologies
AWS, Azure DevOps, GitHub, Jenkins, Python, Postman, REST, GraphQL, .NET, Java, JavaScript, Veracode, Synopsys, Checkmarx, Snyk, Wiz, Palo Alto Prisma, Orca, AWS Security Hub
Responsibilities
Discover and understand customer technologies and challenges in cloud security and application security programs; Match Veracode solutions to customer technical and business needs; Assist and advise on effective use of security products; Collaborate on customer onboarding; Demonstrate and integrate products across the software development toolchain; Present product vision and roadmaps to executives; Provide feedback to internal product development groups; Keep abreast of security industry trends and emerging technologies.
Seniority
Senior, hands-on IC