Senior Customer Architect - AppSec (Enterprise and Federal)
Core
Technical solution expert and advisor for enterprise and federal customers, designing and optimizing Harness AppSec platform adoption to secure AI applications and software delivery pipelines.
Role type
Senior Customer Architect - AppSec (Forward Deployed Engineer)
Builds
AI-enabled DevSecOps platform features for enterprise and federal clients
Domain
Cloud Security, Application Security, DevSecOps, AI Security
Deliverable
client delivery
Required skills
Application security architecture, Cloud infrastructure design, CI/CD pipeline optimization, Security tooling implementation, Customer success strategy, Technical consulting
Preferred skills
Kubernetes orchestration, Python scripting, API security testing, SIEM integration, Churn analysis
Technologies
AWS, GCP, Azure, Terraform, Kubernetes, Jenkins, GitHub Actions, Splunk, Datadog
Responsibilities
Serve as primary technical owner for customer implementations and adoption programs, Provide hands-on technical guidance from onboarding to value realization, Develop strategic account success plans, Analyze customer usage data to surface optimization opportunities, Conduct regular business reviews and check-ins, Identify at-risk accounts through churn analysis, Contribute to reference architectures and best-practice guides
Seniority
Senior, hands-on IC