Regional Operations Manager
Core
Drive performance and operational excellence across multiple ride-hail markets by building operating systems, analytics, and management mechanisms for a rapidly scaling fleet operator.
Role type
Senior IC regional operations leader (multi-market)
Builds
Regional operating cadence, KPI scorecards, forecasting tools, automated workflows, and repeatable playbooks for fleet operations.
Domain
Ride-hailing / Transportation / Logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Multi-market operations management, data-driven root cause analysis, process improvement, workforce planning, fleet utilization optimization, cross-functional leadership, strategic planning, regulatory compliance, stakeholder management
Preferred skills
SQL, BI tools, AI-enabled workflows, experience in marketplace operations or consulting
Technologies
SQL, BI tools, AI-enabled workflows
Responsibilities
Partner with Regional GM to drive operating and financial performance across the region; Own the regional operating cadence including KPI scorecards and forecasting; Build dashboards and automated workflows for real-time visibility into operational performance; Establish regional operating standards and convert best practices into repeatable playbooks; Develop regional workforce planning models to ensure sufficient driver supply; Analyze fleet availability and utilization to increase productive capacity; Lead cross-market initiatives for productivity, safety, and reliability; Support the launch and stabilization of new markets and operating models.
Seniority
Senior, hands-on IC
