Professional Services Engineer
Core
Technical backbone for customer success, handling setup, integration, and deployment of data security and AI data management discovery tools.
Role type
Senior IC Professional Services Engineer (Implementation & Deployment)
Builds
Production deployments of BigID discovery tools for enterprise customers and implementation partners
Domain
Cybersecurity, Data Privacy, AI Data Management, Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Troubleshooting, System Architecture, Docker, Kubernetes, Cloud Platforms (AWS/Azure/GCP), REST APIs, Java/Python, Database Administration
Preferred skills
Hadoop (Hive/Spark), Data Governance tools, SaaS implementation experience
Technologies
Docker, Kubernetes, AWS, Azure, Google Cloud Platform, MongoDB, SQL Server, Oracle, PostgreSQL, MySQL, IBM DB2, Java, Python, REST APIs
Responsibilities
Partner with client stakeholders to align technical requirements with business objectives; Plan and lead implementation engagements by deploying solution components and configuring products; Collaborate across internal teams to ensure smooth rollout and integration; Deliver technical training to admins and executives; Identify and resolve root causes of deployment issues; Document field issues and enhancement requests for Engineering and Product teams
Seniority
Mid-Senior, hands-on IC
