Short Term Analyst, Acumen Academy
Core
Support backend operations, data management, and learner engagement for Spanish-language WhatsApp-based social impact courses.
Role type
Short-term operations and data analyst
Builds
WhatsApp-based learning experiences for social innovators in Latin America
Domain
Social impact / EdTech / Latin America
Deliverable
Dashboards & analysis | product features | client delivery
Required skills
Data analysis, database cleanup, Google Sheets/MS Excel (advanced), data integration, survey design, community management, content adaptation, quality assurance
Preferred skills
CRM familiarity (HubSpot/Salesforce), Canva, data processing systems
Technologies
WhatsApp, Salesforce, Google Sheets, MS Excel, Gsuite
Responsibilities
Track enrollment and engagement metrics; clean and merge user databases; handle end-to-end WhatsApp course operations; respond to learner inquiries; adapt content for mobile-first delivery; manage community engagement and newsletters.
Seniority
Junior, 0–2 years experience
