Technical Implementations Manager II
Core
End-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions.
Role type
Senior Individual Contributor Technical Implementations Manager
Builds
ZoomInfo RevOS Platforms and product solutions for enterprise customers
Domain
SaaS / Go-To-Market Intelligence / CRM
Deliverable
production ML models | product features | client delivery
Required skills
Technical troubleshooting, SaaS customer onboarding, ZoomInfo RevOS Platforms expertise, CRM product knowledge, complex integration customization, best practices documentation, client engagement, mentorship, cross-functional collaboration
Preferred skills
Certifications in CRM and Marketing Automation platforms
Technologies
ZoomInfo RevOS, CRM platforms
Responsibilities
Complete technical implementation of ZoomInfo products, troubleshoot and resolve complex technical issues, develop and document standard best practices for implementation and client engagement, engage with clients during webinars and Q&A sessions, mentor junior team members, network with senior internal and external personnel to resolve issues, document complex integration processes and client requirements
Seniority
Senior, hands-on IC