Forward Deployed Operations Manager
Core
Solve complex operational and product problems for enterprise healthcare customers by diagnosing issues, coordinating cross-functional teams, and driving implementation to completion.
Role type
Senior Forward Deployed Operations Manager
Builds
Operational workflows, customer implementations, and cross-functional solutions for healthcare staffing platforms
Domain
Healthcare staffing / SaaS operations
Deliverable
product features
Required skills
structured problem-solving, stakeholder management, data analysis, project coordination, cross-functional leadership, process improvement
Preferred skills
consulting background, experience with time clock/payroll systems, ability to travel to customer sites
Technologies
ADP, UKG
Responsibilities
Diagnose and resolve complex customer operational issues, coordinate implementations across Product and Engineering, manage enterprise customer relationships, break ambiguous problems into actionable workstreams, identify recurring issues to improve product and processes
Seniority
Senior, hands-on IC with strategic influence
