Forward Deployed Senior Process Consultant
Core
Design and optimize consulting delivery processes for healthcare clients, ensuring seamless execution of use cases involving AI, analytics, and automation to improve patient experience and financial performance.
Role type
Senior IC process consultant (healthcare operations)
Builds
Future state process flows, implementation plans, and sustainable KPI/SLA monitoring mechanisms for healthcare revenue cycle solutions.
Domain
Healthcare operations / Revenue Cycle Management / Enterprise Software
Deliverable
product features
Required skills
Healthcare operations expertise, enterprise software experience, business case quantification, ROI analysis, process optimization, change management, technical product leadership, KPI/SLA monitoring
Preferred skills
AI tools proficiency, 10+ years in healthcare operations or enterprise software
Technologies
AI tools, analytics platforms, workflow orchestration
Responsibilities
Quantify use case business cases and ROI, lead and mentor process consultants, collaborate on product roadmaps, develop training and change management plans, provide technical leadership throughout solution lifecycle, evaluate emerging operational opportunities, ensure proactive issue resolution and continuous improvement, monitor KPIs and SLAs for steady state operations
Seniority
Senior, hands-on IC with mentorship responsibilities