IT Applications Analyst - Workday
Core
Designing medium to complex Workday enhancements and providing Tier 2/3 support for business requests and incidents.
Role type
Workday IT Applications Analyst
Builds
Workday configuration and enhancements for HR processes (Hire, Onboarding, Termination, Performance, Compensation)
Domain
HR Technology / Workday HCM
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Workday configuration, root cause analysis, SDLC (Waterfall/Scrum), ticketing tools (ServiceNow/JIRA), business process analysis, technical documentation
Preferred skills
Advanced Workday modules (Core HCM, Security, Performance Management, Compensation, Time and Absence), project management
Technologies
Workday, ServiceNow, JIRA, Manage Engine, Microsoft Office, GSuite
Responsibilities
Design and implement medium to complex Workday enhancements; Provide Tier 2 and 3 support for business requests and incidents; Analyze business requirements and scope projects; Create and maintain project documentation; Report and escalate issues to management
Seniority
Mid-level, hands-on IC
