Housing Support Assistant
Core
Entry-level administrative support role managing over-the-counter and telephone enquiries, processing business information, and maintaining records for the Housing Services team.
Role type
General Clerk / Housing Support Assistant
Builds
Administrative support services for DCJ clients/customers
Domain
Public Sector / Housing Services
Deliverable
Dashboards & analysis (records management) | Client delivery
Required skills
Administrative tasks, telephone and over-the-counter enquiry handling, record keeping, document preparation, filing systems management, task prioritization
Responsibilities
Respond to over-the-counter and telephone enquiries, process business information and maintain accurate records, prepare documentation and presentation material, manage business unit filing systems, coordinate meetings and business information flow, organize and prioritize daily tasks
Seniority
Entry level