Associate Program Manager, Technical Operations
Core
Execute airport product configurations, compliance workflows, and program execution to manage the airport experience for drivers and riders.
Role type
Associate Program Manager, Technical Operations
Builds
Airport dispatch configurations, regulatory compliance workflows, and operational process improvements
Domain
Ride-sharing / Transportation / Airport Operations
Deliverable
product features
Required skills
Program management, SQL, data analysis, version control (GitHub), project tracking (Jira), stakeholder communication, process automation
Preferred skills
Technical operations experience, airport operations knowledge, troubleshooting
Technologies
SQL, GitHub, Jira, G Suite
Responsibilities
Execute and maintain airport product configurations (dispatch, queuing, blackouts); Support rider-facing product setups and feature launches; Monitor program performance using dashboards and analytics; Execute compliance workflows and maintain geofence configurations; Own execution of assigned projects and workstreams end-to-end; Identify opportunities to improve and automate repetitive processes
Seniority
Associate, hands-on IC