Senior Client Manager- Commercial P&C Accounts
Core
Senior client manager for commercial property & casualty insurance, specifically managing relationships with Charter Schools to ensure service delivery, retention, and growth.
Role type
Senior Client Manager (Commercial P&C)
Builds
Client service delivery, retention, and growth for a book of business comprised of Charter Schools
Domain
Insurance (Property & Casualty) / Education Sector (Charter Schools)
Deliverable
client delivery
Required skills
Commercial P&C insurance expertise, Charter School industry knowledge, negotiation, client relationship management, data analysis, team leadership/mentoring, risk management, compliance knowledge
Preferred skills
Sagitta, ImageRight, insurance designations (CIC, CRM, CPCU), complex shared/layered programs experience, project management
Technologies
Microsoft Office (Excel), Sagitta, ImageRight
Responsibilities
Serve as primary expert resource for clients on risk management, coverage, and compliance; Analyze client data and negotiate premiums/commissions with carriers; Develop customer service plans and maintain high trust levels; Mentor client service team and set goals; Prepare renewal specifications and presentations; Coordinate with claims advocates and business partners
Seniority
Senior, hands-on IC with team leadership