OTC ETF Operational Change Manager Director
Core
Strategic leader driving operational change, process transformation, and technology innovation for OTC and ETF post-trade services.
Role type
Director, Operations Change Manager
Builds
Post-trade operational solutions, process improvements, and technology roadmaps for OTC/ETF clients
Domain
Financial Services / Post-Trade Operations / OTC & ETF
Required skills
Strategic leadership, process transformation, stakeholder management, risk governance, team leadership, project execution, technology roadmap planning, client relations, operational risk management, change management
Preferred skills
Master's degree, experience in large-scale client implementations, automation and digitalization expertise
Technologies
AI-driven tools, digitalization platforms, trade lifecycle management systems
Responsibilities
Define and execute strategic roadmap for OTC/ETF operational change function, oversee process analysis and solution design, lead testing strategy for project portfolio, manage high-performing department and talent strategy, serve as primary point of contact for key institutional clients, own operational risk and control framework, partner with Technology and Product leadership on technology investment roadmap
Seniority
Director, strategic leadership & mentorship