Custody Service Lead Analyst
Core
Lead client resolution and support activities for Global and Local Custody clients across Transaction Management, Cash/FX, and Asset Servicing, addressing external customer issues and managing complex queries.
Role type
Senior IC Custody Service Lead Analyst
Builds
Operational services and client support for Custody, Funds & Execution Services
Domain
Financial Services / Custody Operations
Deliverable
client delivery
Required skills
Custody operations expertise, fraud mitigation, risk management, process improvement, crisis management, stakeholder influence, analytical problem-solving
Preferred skills
Master's degree
Technologies
N/A
Responsibilities
Develop and exercise business plans, policies, and procedures to improve efficiencies; Manage specific products or processes within Custody Business infrastructure (Settlements, Asset Servicing, Cash/FX, Tax); Analyze operational flows for risks and drive remediation of aged queries; Oversee complex analyses to identify authentication and procedure gaps; Ensure balance between fraud risk, operational cost, and customer experience; Update Manager Control Assessment (MCA) process; Assess risk and drive compliance with laws and regulations.
Seniority
Senior, hands-on IC