Senior Lead, Customer Audit & Due Diligence Compliance
Core
Strategic and operational leader overseeing high-impact customer audits, due diligence engagements, and RFI/RFP requests for a behavioral biometrics company serving top global banks.
Role type
Senior Lead, Customer Audit & Due Diligence Compliance
Builds
Customer-ready responses to technical inquiries, audit reports, and strategic governance documentation for financial services clients.
Domain
Financial Services / Cybersecurity / Regulatory Compliance
Deliverable
client delivery
Required skills
Customer audit leadership, Due diligence execution, RFI/RFP management, Stakeholder engagement, Strategic planning, Process improvement, Team mentorship, GRC platform expertise, SRM platform expertise, Technical writing
Preferred skills
Process automation, Knowledge management, Team leadership in regulated environments, Tooling ownership
Technologies
Archer, MetricStream, AuditBoard, Loopio, Responsive, Anchor AI
Responsibilities
Lead end-to-end execution of complex customer audits and due diligence; Serve as escalation point for nuanced customer inquiries; Support strategic planning and cross-functional governance; Partner with Sales, Legal, and Security leadership; Set quality standards and review methodologies; Draft and finalize technical responses; Review work product from junior team members; Mentor and develop team members; Drive operational excellence and workflow streamlining.
Seniority
Senior, hands-on IC with leadership responsibilities
