Head of Small Business Card Customer Growth, Senior Vice President (Hybrid)
Core
Define and execute the growth strategy for Citi's small business credit card portfolio, working across sales, risk, and product functions to deliver measurable outcomes.
Role type
Senior Vice President, Head of Small Business Card Customer Growth
Builds
Small business credit card portfolio capabilities, offers, and pricing
Domain
Banking / Consumer Finance / Small Business Lending
Deliverable
product features
Required skills
Small business banking strategy, competitive landscape analysis, cross-functional stakeholder management, regulatory compliance, market insight translation, KPI definition, pricing strategy, credit risk balancing
Preferred skills
Master's degree
Technologies
None stated
Responsibilities
Lead growth strategy for the small business credit card segment; Define and monitor segment-specific KPIs; Develop competitive landscape understanding; Partner with Risk and Pricing teams; Optimize marketing channels and customer touchpoints; Track customer experience signals; Build and lead senior stakeholder relationships; Ensure regulatory compliance
Seniority
Senior Vice President, strategic leadership
