NAM Collections & Recovery - Credit Bureau Dispute AVP
Core
Senior leader managing a team responsible for US Collections and Recovery operations, specifically handling Credit Bureau disputes, affidavits, settlements, and nonpayment notices.
Role type
Senior IC Operations Manager (Collections & Recovery)
Builds
Operations support services for US banking collections and recovery
Domain
Banking / Credit Operations / Collections
Required skills
US Collections Operations, Credit Bureau dispute resolution, Affidavit filing, Settlement management, Notice on nonpayment, Team management, Risk assessment, Compliance adherence, Transformation initiatives
Preferred skills
Master's degree, US Banking background, Bankruptcy process knowledge, Card Ops, Chargeback management
Technologies
None stated
Responsibilities
Monitor team quality and efficiency, manage training and development, handle complex departmental issues, apply evaluative judgment in unique situations, ensure procedural compliance, act as SME to stakeholders, assess risk for firm reputation, supervise team activity
Seniority
Senior, hands-on IC with management responsibilities