Manager, Cross-Border Payment Operations
Core
Lead a team of Banking Operations analysts to oversee high-stakes payment monitoring, exception handling, and escalation resolution across global payment rails.
Role type
Manager, Banking Operations (Payments & Risk)
Builds
Scalable operating frameworks for onboarding, quality assurance, and escalation management for money movement.
Domain
Fintech / Banking / Cross-Border Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership and coaching, payment operations expertise, risk assessment and judgment, process improvement, stakeholder management, AI tool adoption
Preferred skills
Audit readiness, data analysis, automation implementation, external partner management
Technologies
Fedwire, SWIFT, ACH, SQL, Excel, AI copilots (Claude, Hex, Granola, Glean)
Responsibilities
Lead and coach a team of Banking Operations analysts to ensure accurate and resilient payment monitoring.
Seniority
Manager, hands-on IC with people leadership