Technical Account Manager
Core
Lead strategic customer transitions onto a next-generation Mesh platform, acting as a trusted technical advisor to remove migration blockers and ensure long-term adoption of a modern compliance platform.
Role type
Senior Technical Account Manager (Platform Migration)
Builds
End-to-end technical migrations from legacy products to a modern Mesh platform for high-value enterprise customers.
Domain
FinTech / RegTech / Financial Crime Compliance
Deliverable
production ML models | product features | client delivery
Required skills
Customer-facing technical account management, API integrations, Python/JavaScript scripting, data migration, troubleshooting API workflows, automation tooling, LLM-enabled systems
Preferred skills
RegTech/FinTech domain knowledge, transaction monitoring workflows, SaaS modernization, data transformation
Technologies
Mesh platform, APIs, Python, JavaScript, JSON/XML, automation tooling, LLM systems
Responsibilities
Own portfolio of strategic customer relationships through migration and post-migration adoption, conduct technical discovery sessions to understand customer architectures, lead end-to-end technical migrations, develop script-based workarounds and lightweight integration logic, troubleshoot technical integration and configuration challenges, document migration patterns and reusable tooling, provide hands-on technical support during migration planning and execution.
Seniority
Senior, hands-on IC