Enterprise Account Manager (Aviation)
Core
Manage large, complex aviation agreements for Starlink, serving as the primary point of contact from contract signature through activation to ensure terms are fulfilled and revenue is realized.
Role type
Senior Enterprise Account Manager (Aviation)
Builds
Starlink satellite internet services for aviation customers
Domain
Aerospace / Satellite Communications
Deliverable
client delivery
Required skills
Account management, sales, technical product support, contract management, project management, regulatory body interaction (FAA/EASA), system performance monitoring, proposal development, travel
Preferred skills
Commercial/business aviation experience, satellite communications knowledge, complex project delivery under constraints, long-term relationship building, business judgment, presentation skills
Technologies
Starlink system (via careerplan.io/jobs/8561581002-enterprise-account-manager-aviation-at-spacex)
Responsibilities
Resolve customer issues and negotiate requirements; identify and communicate readiness levels and risks to realize forecasted revenue; guide customers on Starlink system performance and maintenance; implement system enhancements and automations; represent Starlink at partner offices and conferences; support proposal alignment with strategic vision; manage execution of complex contracts
Seniority
Senior, hands-on IC
