Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES)
Core
Senior technical authority and trusted advisor for enterprise customers integrating with Amazon Leo's low Earth orbit satellite network, bridging customer needs with technical capabilities to drive successful implementation and long-term success.
Role type
Senior Customer Delivery Engineer (Professional Services)
Builds
Bespoke integrations, multi-region rollouts, system migrations, and automation tools for enterprise-scale engagements.
Domain
Satellite communications, cloud services, networking, and back-office systems integration.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cloud architecture (AWS/Azure/GCP/OCI), scripting in modern programming languages, complex system integration, API development, technical advisory, project scoping, partner management.
Preferred skills
L300–L400 tier expertise (mobility, OEM integration, bespoke architecture), automation tooling development, mentoring.
Technologies
AWS, Azure, GCP, OCI, Leo Console, networking equipment.
Responsibilities
Lead detailed design and hands-on implementation of complex, scalable integrations; design and develop code/API scripts for back-office automation; scope and deliver paid SOW-based engagements including multi-region rollouts and migrations; direct and oversee Professional Services partners; provide technical guidance during testing and validation; collaborate with Product, Engineering, and Solutions Architects to represent customer needs.
Seniority
Senior, hands-on IC with leadership over partners