Sr. Professional Services Engineer Consultant
Core
Design and deliver complex technical engagements extending Pendo's capabilities through custom integrations, data pipelines, and APIs to help customers transform operations.
Role type
Senior Professional Services Engineer Consultant (B2B SaaS)
Builds
Custom integrations, data pipelines, APIs, and technical solutions connecting Pendo to customer ecosystems
Domain
B2B SaaS, Data Engineering, System Integration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
JavaScript, Python, Node.js, REST APIs, webhooks, event-driven architectures, SQL, data modeling, ETL processes, technical transformation leadership
Preferred skills
Modern data stack (Segment, Snowflake, BigQuery, dbt, Fivetran), AI/ML integration, feature engineering, MCP implementations
Technologies
Node.js, Python, JavaScript, Snowflake, BigQuery, dbt, Fivetran, Segment
Responsibilities
Lead scoping conversations and author Statements of Work for complex engagements; Design and build production-quality code, APIs, and data pipelines; Own end-to-end execution of technical projects and troubleshoot escalated issues; Advise customers on data architecture and integration patterns; Build reusable code libraries and frameworks; Identify engagement patterns to create playbooks for Product teams
Seniority
Senior, hands-on IC with strategic advisory elements