Solutions Architect
Core
Act as a trusted advisor to enterprise customers to translate business strategy into scalable collaboration architectures within Miro's professional services program.
Role type
Senior Solutions Architect (Professional Services)
Builds
End-to-end collaboration solutions, governance frameworks, and reusable workflows for enterprise clients.
Domain
Enterprise collaboration, digital transformation, and professional services.
Deliverable
client delivery
Required skills
Consulting, change management, Agile transformation, structured discovery, cross-functional team enablement, governance design, workshop facilitation.
Preferred skills
Miro platform expertise, Human-Centered Design, Design Thinking, AI workflows.
Technologies
Miro, Figma, Lucid, JIRA, Confluence.
Responsibilities
Lead discovery to understand customer goals and translate findings into a structured game plan; Facilitate vision and alignment sessions to define outcomes and milestones; Design and implement governance frameworks for workspace structure and lifecycle; Coach teams on best practices, templates, and AI workflows; Partner with IT stakeholders to establish standards and reduce tool sprawl; Track progress against milestones and adjust plans as business needs evolve.
Seniority
Senior, hands-on IC
