Partner Training Specialist
Core
Owns and operates OpenEye's channel partner and customer education programs, managing the full lifecycle of training content, certification, and live webinar delivery.
Role type
Training Program Manager / Content Creator
Builds
Training courses, certification programs, testing material, video FAQs, and interactive SCORM-compliant coursework for internal and external customers.
Domain
Video security, business intelligence, and loss prevention (VMS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, SCORM-based authoring (Articulate Storyline), LMS administration (Skilljar), webinar platform management (Zoom), video production and screen recording (Camtasia), project management
Preferred skills
AI tools, VMS understanding
Technologies
Articulate Storyline, Skilljar, Zoom, Camtasia, SCORM
Responsibilities
Produce training courses and certification programs; coordinate and host biweekly partner webinars; plan, script, record, and edit product training videos; build interactive SCORM-compliant coursework; maintain training pages in the Knowledge Base; manage partner communications and certification reporting.
Seniority
Mid-level, hands-on IC
