Implementation Manager
Core
Lead end-to-end customer implementations of Okoora One, a financial operating system, from kickoff through go-live and adoption.
Role type
Senior IC implementation manager (B2B SaaS)
Builds
Customer implementations of Okoora One financial operating system
Domain
Fintech / B2B SaaS
Required skills
B2B SaaS implementation, system integrations, APIs, data mapping, project management, troubleshooting, cross-functional collaboration
Preferred skills
Fintech domain knowledge, ERP systems, Microsoft 365, automation tools, AI tools
Technologies
Okoora One, ERP platforms, APIs, Excel/CSV, Microsoft 365, OneDrive/SharePoint
Responsibilities
Lead end-to-end customer implementation projects, coordinate technical integrations, work hands-on with data mapping and system configuration, troubleshoot technical issues, manage multiple implementations simultaneously, guide customers through initial system usage
Seniority
Senior, hands-on IC