Student Placement Systems Specialist - Configuration & Support

Sydney, New South WalesFull-time$108k2026-10-16 → 2026-10-20

HybridNo visa sponsorship

Core

Support enterprise SaaS systems (InPlace) for student placement and employability, handling configuration, data migration, reporting, and service desk coordination.

Role type

Systems Support Analyst (Enterprise SaaS)

Builds

Student placement workflows, course setups, and compliance reports

Domain

Higher Education / Student Experience

Deliverable

dashboards & analysis

Required skills

Enterprise SaaS configuration, Service desk triage, Data migration, Excel reporting, Stakeholder coordination, Process improvement

Preferred skills

Higher education experience, Work Integrated Learning (WIL) systems knowledge (InPlace/Sonia)

Technologies

InPlace, Excel

Responsibilities

Oversee service desk operations and triage tickets, Provide subject matter expertise for employability systems, Undertake system configuration and course setup, Perform data migration activities, Support compliance and reporting obligations, Monitor system integrations and coordinate with vendors

Seniority

Mid-level, hands-on IC

About unsw

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.