Strategic Account Manager
Core
Strategic Account Manager acting as a hybrid Account Manager and Solution Architect to maximize customer ROI for fraud, payments, and compliance products.
Role type
Senior IC Strategic Account Manager (Account Management + Solution Architecture)
Builds
Fraud prevention, AML compliance, and payment security products for banks, retailers, and fintechs
Domain
Fintech, Fraud Prevention, AML/KYC, Compliance
Deliverable
client delivery
Required skills
Account Management, Customer Success, Risk Management, Solutions Architecture, API integration knowledge, Fraud/AML/KYC domain expertise, Strategic analysis, KPI management, Project management, Business intelligence tool proficiency, Analytical skills
Preferred skills
Technical product experience, Relationship building, Process improvement
Technologies
Business intelligence tools, API platforms
Responsibilities
Serve as primary point of contact for customers to maximize product value; Translate complex product/technology problems into actionable solutions; Advise on fraud and compliance best practices; Build and communicate KPIs to clients; Collaborate with risk analytics teams to solve new fraud typologies; Plan long-term customer expansion.
Seniority
Senior, hands-on IC
