People Operations Launch Specialist
Core
Launch new Via public transportation deployments by managing People Operations workstreams to ensure teams are staffed, supported, and ready for service.
Role type
Senior People Operations Launch Specialist
Builds
New market operations for public transportation networks
Domain
Transportation technology / Public transit
Required skills
Project management, workforce readiness, hiring and onboarding, payroll and benefits implementation, HR systems management, employee documentation, labor relations, union partnership, process standardization, cross-functional collaboration, risk management, stakeholder communication
Preferred skills
Experience with operational launches, frontline workforces, employee relations, complex workforce transitions
Technologies
HR systems, payroll systems
Responsibilities
Manage comprehensive People Operations launch project plans across multiple concurrent deployments; Coordinate critical workforce readiness activities including hiring, onboarding, payroll, benefits, and compliance; Serve as a key People Operations partner to local operational leaders to resolve workforce readiness issues; Provide guidance post-launch to stabilize new operations; Identify opportunities to improve and standardize launch processes.
Seniority
Senior, hands-on IC