Customer Service Officer
Core
Manage customer orders, resolve issues, and ensure service expectations are met via phone and email in a food manufacturing environment.
Role type
Customer Service Representative
Builds
Customer service interactions and order fulfillment
Domain
Food manufacturing
Deliverable
client delivery
Required skills
Order management, complaint resolution, ERP/CRM systems, internal stakeholder communication, KPI tracking
Preferred skills
SAP, Salesforce, call coaching experience