Systems Engineer 1
Hybrid
Core
Entry-level Systems Engineer supporting customer accounts by troubleshooting IT systems, installing/updating hardware and software, and assisting with project deployments.
Role type
Junior Systems Engineer (IT Support)
Builds
Customer IT systems and project deployments
Domain
Managed IT Services / Enterprise IT
Required skills
Troubleshooting, Hardware installation, Software updates, Project support, Customer communication, Escalation management
Preferred skills
EDR/XDR familiarity, Cloud administration (Intune, Entra ID, Azure), VoIP support (3CX, RingCentral), Helpdesk experience