Medical Assistant/Phlebotomist
Core
Support a panel of patients (age 65+) with preventive, chronic, and acute care needs through empathetic, human-centered care and operational coordination.
Role type
Medical Assistant / Health Navigator (Primary Care)
Builds
In-office patient care experience and care coordination for senior members
Domain
Healthcare / Primary Care / Senior Health
Required skills
patient intake and vitals, point-of-care testing, screening assessments, appointment scheduling, referral coordination, patient education, motivational interviewing, front desk operations, computer proficiency
Preferred skills
high-touch customer service, collaborative teamwork, adaptability under pressure
Technologies
EHR systems, internet navigation, multi-software systems
Responsibilities
Room patients, take vitals, administer point-of-care testing, and perform age-appropriate screening assessments; Coordinate post-visit care by scheduling specialist appointments and managing referrals; Collaborate with providers to monitor patient health and preventive care status; Handle front desk inquiries, phone calls, and email responses; Provide patient education on chronic disease management using motivational interviewing techniques.
Seniority
Individual Contributor, entry-level to mid-level