Senior/Lead Leave Specialist
Core
Senior Leave Specialist responsible for processing complex FMLA and state leave requests, determining eligibility, and managing communications for employees and employers.
Role type
Senior individual contributor leave administration specialist
Builds
Leave processing workflows and regulatory compliance reports for multiple clients
Domain
Employee benefits and insurance
Required skills
FMLA and state leave law expertise, eligibility determination, medical certification review, regulatory compliance, client relationship management, mentoring
Preferred skills
4-year degree, industry professional designation, mentorship certification
Technologies
Navilink, Windows, Word, Excel
Responsibilities
Complete processing of new leaves and daily follow-ups, determine eligibility and availability of leave time, generate communications to comply with FMLA and State regulations, review medical certifications and documentation, independently determine appropriate leave status, communicate with internal units and external contacts, manage leave through duration, mentor new employees, represent the team on special projects, perform system demonstrations
Seniority
Senior, hands-on IC