Assistant Coach
Core
Support the store as a leader, strategist, and mentor to drive operational excellence and deliver exceptional guest experiences using data-driven insights.
Role type
Assistant General Manager (Assistant Coach)
Builds
Fast-casual restaurant operations and guest experiences
Domain
Food service / Restaurant management
Required skills
Team leadership and mentoring, operational planning, food safety compliance, financial management, scheduling, data analysis, problem-solving, communication
Preferred skills
Experience in fast casual restaurant chains, knowledge of local/organic/sustainable products, familiarity with ops tech tools
Technologies
Ops Dashboard, scheduling systems
Responsibilities
Partner with Head Coach on hiring, onboarding, and training; manage controllable costs and execute schedules; uphold food safety and cleanliness standards; ensure brand-aligned guest journey; troubleshoot operational issues; mentor team members to become future leaders
Seniority
Mid-level, hands-on IC