VP, Services Operations (Remote)
Core
Leads end-to-end operational execution of the services business from SOW creation through project delivery and closure, overseeing Sales Operations, PMO, Resource Management, and Vendor Management.
Role type
VP of Services Operations (Executive)
Builds
Scalable services delivery operations, financial governance frameworks, and resource optimization strategies.
Domain
Professional Services / IT Consulting / Operations Management
Required skills
Strategic leadership, P&L management, resource allocation, vendor management, change management, financial forecasting, stakeholder management, process optimization, data analytics, team building
Preferred skills
Experience with NetSuite, Smartsheet PPM, Provus, Conga, contingent staffing strategies, services revenue recognition
Technologies
NetSuite, Smartsheet PPM, Smartsheet RM, Provus, Conga
Responsibilities
Lead the PMO to ensure consistent project delivery and compliance; Define and standardize operational processes for SOW creation, bookings, and project closure; Optimize resource allocation and utilization to support revenue growth; Manage vendor and contingent staffing relationships; Deliver robust reporting and analytics on pipeline, bookings, and project health.
Seniority
Executive, strategic leadership & mentorship